Account Management FAQ

Created by Katy Beehler, Modified on Tue, 25 Nov at 4:31 PM by Katy Beehler

TABLE OF CONTENTS


Getting Started FAQs

How do I create a PyreCast account?
Go to the Register an Account page (https://pyrecast.org/register) and follow the on-screen instructions to register.


How do I log in to PyreCast?
To log in, visit the Log In page (https://pyrecast.org/login) and enter the email address you used to create your account along with your password.


How do I log out of PyreCast?
To log out, navigate to the upper-right corner of the PyreCast dashboard and click Log Out.


How do I update my name associated with my account?

Once you are logged in, first navigate to Settings in the upper right hand corner of the PyreCast dashboard, navigate to the Account Settings tab, update your Full Name under the My Account Details section, and then click Save Changes to save your changes.


How do I upgrade my PyreCast account?
For organizations, agencies, or businesses seeking a PyreCast Business account: 

To upgrade your individual account to a Business account, or to set up a new Business account for your organization, please contact our team at info@pyrecast.com. We’ll help you determine the right setup and complete the onboarding process.

 


Account Management FAQs

How do I create a PyreCast account?
Go to the Register an Account page (https://pyrecast.org/register) and follow the on-screen instructions to register.


How do I reset my password if I forgot it?
If you’ve forgotten your password and cannot log in, you can request a password reset by going to the PyreCast login page, click Forgot Password?, enter the email address associated with your PyreCast account, and then check your inbox for a message from noreply@pyrecast.com. From there, follow the link in the email to create a new password.


How do I change my password while logged in?
If you’re already logged into your PyreCast account and want to update your password, navigate to Account Settings, click Send Reset Link, check your email for the reset message, then follow the link provided to set a new password.


How do I cancel my PyreCast subscription?
To cancel your subscription and delete your PyreCast account, please contact the PyreCast Support Team at support@pyrecast.com.


How do I contact PyreCast about my account?
For any questions related to your PyreCast account, please reach out to us at support@pyrecast.com.


How do I update the email address associated with my account?
To update the email address associated with your account, please reach out to us at support@pyrecast.com.


How do I update my name associated with my account?
Once you are logged in, first navigate to Settings in the upper right hand corner of the PyreCast dashboard, navigate to the Account Settings tab, update your Full Name under the My Account Details section, and then click Save Changes to save your changes. 

 



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article